The AI-native experience platform for live music, fashion, travel and sports. Run it yourself, or have us run it.
Book a demoOwn the moment
EXP Labs gives experience businesses one engine to design, sell, run and remember experiences, with agents doing the work. Pick the platform and run it yourself, or hire the agency and we run it for you.
Every experienceis sold on six toolsthat never talk toeach other.
Tickets live in one place, bookings in another, the website somewhere else. Guest emails go out of a fourth tool and the support inbox has no idea what anyone bought. The data you need to sell the next show sits in a spreadsheet.
EXP Labs puts the whole business on one engine, and puts agents on top of it so a small team can sell, support and grow like a big one.
Seven modules.
One engine.
Everything an experience business runs on, built into every EXP Platform. Pick a module to see it working.
Website
Your store on your own domain, with themes, a drag-and-drop builder, and waiting rooms that hold the line on big on-sales.
Example screen
WordPress
Every site runs on WordPress with EXP themes for each industry. Experience blocks pull live prices and inventory from the engine, so editors keep their tools and SEO.
It starts as one experience. You choose who runs it.
EXP Labs is a platform and a service on the same engine. Run your experience business on our software and agents, or have our producers and agents run it for you. Your data, guests and site come with you if you switch.
EXP SaaS · nine core offerings
All seven: Website, Booking & Sales, Payment & POS, Marketing & CRM, Data & Operations, Support, Capital.
Domain themes for each EXP, experience blocks with live inventory, hosting, your own domain and waiting rooms.
A copilot for your business plus Booking, Sales, Marketing and Customer agents, and teams for the big moments.
A listing on your EXP, a place in cross-EXP bundles and the guests the network sends.
Ready-made experience types, pages and rules for tour dates, drops, stays and fixtures.
One profile per guest across channels and EXPs, with consent, loyalty points and history.
Payments, accounting, messaging, access control and scanners, a reporting API and the WordPress connector.
We move your data and site from your current ticketing, booking or store tools and set up your agents.
Help centre and in-app help on every plan, and a dedicated success manager on Scale.
Launch
Starting outOne brand or venue. Core modules, a WordPress site on an EXP theme, your copilot and a Customer agent, and a network listing.
Monthly plan + booking feeGrow
Selling at volumeEverything in Launch, plus all four role agents, a custom theme, payment plans and group sales, marketing automation and Capital.
Monthly plan + booking fee + agentsScale
Multi-venue and enterpriseEverything in Grow, plus Teams and Network agents, multiple entities, API and SSO, custom reporting and a dedicated success manager.
Annual agreementThe two feed each other. Agency work always runs on the platform, agency clients can move to SaaS once they have a team, and SaaS clients can buy agency help for a launch, an on-sale or on-site operations.
Ask your copilot
EXP Agents work inside the platform around the clock. Your copilot knows the whole business and hands the work to the right agent.
What do you need?
Pick a role to watch it work
And the team runs it
Agents group into teams for the big moments, and connect across EXPs so a show, a stay and a drop can sell as one booking.
Shows, tours and club nights, sold like a headliner.
(1)Lyve EXPThe live music lab
Four EXPs.
One's yours.
Every booking
lands somewhere.
Each EXP is also a consumer network that sends guests to the operators on it, and every guest has one profile across all four. That is how a fan of a show finds the stay, the drop and the match.
Illustrative simulation of bookings across the four EXP networks, not live data.
Pick a lab. Or bring us a new one.
A lab is a corner of EXP built around one industry.
Each lab carries its own objects, page templates, agents and partners on the shared engine. Lyve, Sply, Que and Spire are the first four. Book a demo and we will show you yours.